We rigorously tested the quality of AMT responses for several classic human language problems, and found that the quality was the same or better than the expert data that most researchers use. We wrote a paper, “Cheap and Fast — But is it Good? Evaluating Non-Expert Annotations for Natural Language Tasks,” that will be presented in an upcoming conference, EMNLP-2008.
1. Turker-generated data is good. AMT makes it easy to ask many people for judgments, so for several tasks, we looked at accuracy rates for how well the averaged Turker judgments correlate to the expert gold standard. With more judgments per example, accuracy increases. For comparison, on each graph the horizontal dotted line indicates the rate at which a single expert agrees with their gold standard. Enough non-experts can match or often beat experts’ reliability.
2. Turker-generated data is cheap and fast. We can collect thousands of labels per dollar and per hour.
3. Expert data enhances individual Turker data. First off, individual workers have differing accuracy rates:
So we implemented a statistical technique where we test their accuracy on a portion of the experts’ gold standard data, then reweight votes by worker reliability. This yields higher aggregated accuracy. (Also see our related threshold calibration post.)
4. Turker data enhances NLP systems. For one of the tasks, predicting the emotions elicited by a newspaper headline, we wrote a simple machine-learned classifier and trained it on the Turker data. It easily outperforms one trained on expert data. (There’s a subtle effect here; see the paper for details.)
We’ll update this blog post with a link to the final version of the paper in the coming weeks. Many thanks to our friend Rion, who spearheaded this collaboration. The current version of the paper is here:
- Rion Snow, Brendan O’Connor, Daniel Jurafsky, Andrew Y. Ng. “Cheap and Fast — But is it Good? Evaluating Non-Expert Annotations for Natural Language Tasks.” EMNLP-2008.
[ This article is part of a series, Wisdom of Small Crowds, on crowdsourcing methodology. ]